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Order Cancellation
Orders CAN be canceled within 24 hours. However, if our billing department processed the order (it means your credit card was charged) but not shipped yet you will be notified about it and a cancellation fee of 5% will be deducted from the total paid if order will be refunded. If the order was shipped and/or the shipping label was created at the time you requested the cancellation (you will receive delivery confirmation/tracking number) then it CANNOT be canceled and only return policy can apply here. If we can stop the shipment then the shipping and handling fee plus 5% cancellation fee will be deducted anyway. Please be certain when you place an order.
If your order was shipped before you requested a cancellation or before any changes could be made, you can refuse delivery and we will refund you for the purchase less our shipping and processing/cancellation cost.
If the order payment was through check or money order, we will refund you by check after 21 business days following the receipt of your check or money order.
We are unable to reinstate an order once it has been cancelled. You may place a new order subject to our current availability and pricing.
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