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Q - How does Locator work?
A - Locator uses a blend of exciting new technologies and traditional radio frequency (RF) technology.

Both Tags and Handheld transmit and receive radio signals. The Locator Handheld picks up this signal translating it in to clear audio and visual prompts to guide you in the right direction or warn that an item has gone astray.

Audio beeps are also emitted by the Tag to help you home in on the items specific location.


Q - How many items can I protect with my Locator?
A- Up to 24 Tags can be monitored in Locate or Alert modes.

Q - What range does Locator have?
A - Locator has a maximum range of 183 meters / 600 feet. This is based upon an outdoor application with clear line of sight. Obstacles such as walls, floors, cupboards and other people will reduce the maximum range proportionately. The Handheld guides you to within 2.5cm / 1” of your possessions.

Q - Will locator locate Tags through obstacles such as clothing or walls?
A - Yes, however the maximum 183 metres / 600 feet range will be reduced. Actual range will dependant on where and what Locator is used on.

Q - Can Locator detect whether an item is upstairs or downstairs?
A - Yes, Locator is fully directional and will provide guidance left and right, and up and down.

Q - Does Locator work abroad?
A - Yes, Locator works on the 2.45GHz ISM frequency band which is available worldwide.


Q - What is the size of the Locator Handheld?
A - The Handheld is 11.0cm (4.3”) high x 5.3cm (2.1”) wide x 1.6cm (0.6”) deep.

Q - How much does the Handheld weigh?
A - The Handheld including batteries weighs approximately 70g (2.5 ounces)

Q - How loud is the audio alarm?
A - The Handheld volume at its loudest is 90dB.

Q - What if I lose my Handheld?
A - If you have a Panic Tag and it is set in Alert mode you can press the Panic button. This will cause the Locator Handheld to vibrate and set off an audio alarm to help you find it. One Panic Tag is supplied with each Locator Plus and additional Tags are available separately.

Please note – Constant use of the Alert mode will significantly reduce battery life. When not needed turn Alert mode off


Q - How many Tags can be monitored with each Handheld?
A - Each Handheld can monitor up to 24 personalized Tags.

Q - How do I attach the Tags to the items I wish to protect?
A - Miniaturized Tags can be quickly and easily attached using a key ring loop or high strength adhesive strips, which are all supplied in the Locator pack.

Q - How do I know which Tag the Locator has found?
A - When you register each new Tag you are able to personalize it so that its name (“Wallet” for example) always appears on the Locator Handheld. In Locate mode you simply select the item you are searching for.

Q - What is the size of the Locator tags?
A - Each Mini Tag is 3cm high x 2cm wide x 0.9cm deep (1.2 x 0.8 x 0.3 inches).

Q - How much do the Tags weigh?
A - Each Tag including batteries weighs less than 5g (0.2 ounces).

Q - Will Tags owned by other people affect my Locator Handheld?
A - No. Each Tag is uniquely registered to your Handheld during a simple set up process. It is then impossible for other Handhelds to track your Tags.

Q- How can I make the Tags water resistant?
A- There are several ways of making the Tag water resistant and here are 2 effective methods:
1. Place the Tag in a small plastic bag and seal the top using a zip tie. The bag doesn't effect the range.
2. Use silicon sealant for kitchen and bathrooms and put a generous amount along the seal on the Tag and the holes by the buzzer.

Q - What type of batteries are used?
A - The Handheld uses 2 x AAA batteries. Each Tag uses 2 x LR54 or equivalent. Batteries are supplied with all packs.

Q - How long will the batteries last?
A - Battery life will depend on use. Using an example of one locate per day the expected Tag battery life is 9 months. In Alert mode the Tags and Handheld are constantly transmitting to each other to inform as soon as a Tag goes out of the determined safety zone. As this impacts battery life we recommend only switching Alert mode on when you need it. Usually, the batteries in the Handheld will last approximately 2 months in Alert mode. The Handheld will warn you if any batteries need to be replaced.

Q - How do I know when to replace batteries?
A - The Locator will notify you whenever batteries are low using a battery symbol at the top of the Handheld screen. You can push the blue button at any time to view Tag settings which show details of all Tags and battery warnings. You must periodically test the battery of the Tag by activating a 'locate'.

Q - How do I insert new batteries?
A - The Handheld has an easy to remove side cap which gives access to the battery compartment (on the right hand side). Similarly the Tags can be opened using the tip of a pen or other blunt object.

So Easy, Even A Parent Can Use It

As you get closer, the beeps get louder while the directional guides get stronger, letting you know you are moving closer to the tag and not further; helping you shorten the search for your wandering child. The convenient on-screen directional display and audio guidance leads you in the right direction the first time, quickly and reliably up to 600* feet away.

As an added precaution, a Panic Tag with new "click" technology is included for your child to press alerting you they feel in danger. With batteries lasting up to 90 days powered by Duracell, you know that The Locator Child Locator will always be there when you need it most.

Use Anywhere: Indoors or Outdoors...Especially In Busy Places

We all know what it's like to turn your head for a fraction of a second and lose sight of your child. This is especially true in busy situations such as malls, camping, amusement parks, carnivals, or sporting events. Is your child hiding in that rack of clothes? The Locator is trusted to keep your family safe, anywhere, even in the most hectic environments.